Web Quality is one of the way organizations are now looking at to further drive revenue growth and increase customer experience.

Our mission is to enable website developers, designers, system engineer, and IT infrastructure developers to modernize their infrastructure on the web and build better quality website.

Engagement

Engagement is the backbone of UX. Websites with great quality enable users to do what they want, in ways that are most relevant to them.

User Privacy

User privacy has increasingly become the leading factors the influence the decision and perception of users. For companies that excels at communicating..

Cybersecurity

With an average of 10,000,000 attacks for a moderately small site, safety and security implementation is now more important than ever.

Being the metric of UX, engagement is the most important factor in quality.

User experience (UX) refers to the overall experience that a visitor has while visiting a website or an app. So, it is concerned with all the aspects of the interaction between the company and the current or potential customers.

Hence, from the first output by a particular user to the last output is the engagement that we as web quality managers should measure. Engagement also extend far beyond UX. It also connect off-canvas by digging into traffic acquisition and more.

In our experience, there are seven distinct elements that contribute to great user experience:

1. Speed

Speed is usually the first and the most influential factor in any engagement a website has with its users. While the optimization of speed is usually the most tedious, it's still yield the best result given how important it is.

2. Content

Marketers nowadays always say content is king but seldom it is treaded as such. It's even more important if we are talking about the content on the web. It's the money generating machine yet treated as just "another mean of communication".

3. Design

Yup. It's ranked the third most important. Website design influence user's experience in way that people are not aware of.

4. Accessibility

Web Content Accessibility Guidelines (WCAG) 2.1 covers a wide range of recommendations for making Web content more accessible. Website that follow best practices are the most inclusive as it empowers all kinds of people to feel like home on their site.

5. Connectedness

This refers to where a user is from, what he/she is doing and where they are going. Best quality site enable users to go where they want to be and perform what they want to do in ways that are most relevant to them.

6. Functions

High quality websites should enable their users with functions that support the tasks.

User Privacy

The terms data protection and data privacy are often used interchangeably, but there is an important difference between the two. Data privacy defines who has access to data, while data protection provides tools and policies to actually restrict access to the data. Compliance regulations help ensure that user’s privacy requests are carried out by companies, and companies are responsible to take measures to protect private user data.

Data protection and privacy is typically applied to personal health information (PHI) and personally identifiable information (PII). It plays a vital role in business operations, development, and finances. By protecting data, companies can prevent data breaches, damage to reputation, and can better meet regulatory requirements.

Data protection solutions rely on technologies such as data loss prevention (DLP), storage with built-in data protection, firewalls, encryption, and endpoint protection.

1. Data Lifecycle Management

This is the backbone of user privacy: Their data. How we acquire, architecture, govern, and use of user's data determine whether or not we respect their privacy.

2. Regulation & Compliance

This segment we cover what regulation in different regions are different and how each of them are changing going forward

3. User's Consent & Control

In the base case scenario, users should be fully in formed on how his or her data is being stored and used. In the best case scenario, users should be empowered to change how he would like to do with their own data.

Cybersecurity

Cybersecurity is the protection of internet-connected systems such as hardware, software and data from cyberthreats. The practice is used by individuals and enterprises to protect against unauthorized access to data centers and other computerized systems. A strong cybersecurity strategy can provide a good security posture against malicious attacks designed to access, alter, delete, destroy or extort an organization’s or user’s systems and sensitive data. Cybersecurity is also instrumental in preventing attacks that aim to disable or disrupt a system’s or device’s operations.

1. Application Security

2. Data Security

3. Network Security

4. Operational Security

5. Cloud Security

6. Critical Infrastructure Security

7. End-users awareness